You are now browsing our EU-based online store. All of our games are in English. If you'd like to head to our store based in the U.S. click here.

Categories

Heidelbär Games

Expansions

4 items total

AR3 game 01

Lost Ruins of Arnak: The Missing Expedition

In stock

29,99 €

This expansion for Lost Ruins of Arnak offers two new expedition leaders, two new research tracks, and many new cards. New content can be immediately added to a standard game...

AR3 EN

AR2 game 01

Lost Ruins of Arnak: Expedition Leaders

Currently unavailable

29,99 €

Return to the island of Arnak in this new expansion! Take charge of your expedition as one of six leaders, each equipped with a different skillset and unique playstyle to give...

AR2 EN

TZ2 game 01

Recommended + Free gift

Tzolk'in: Tribes & Prophecies + free promo

In stock

24,99 €

With Tzolk'in: Tribes and Prophecies, players become the mighty leaders of their own tribes, caring for the welfare of their people. Each tribe has unique gifts. Players can...

TZ2 EN

DP2 game 01

Dungeon Petz: Dark Alleys + free promo

In stock

21,99 €

The Dungeon Petz expansion Dungeon Petz: Dark Alleys has a whole new district in the town!

DP2 EN

4 items total

Buy game, get promo

Get a free promo with purchase of selected games.

Hard to find games

Hard to find games

We offer games that may be difficult to find elsewhere.

Local manufacturing

Local manufacturing

We manufacture our games and most of the components in the Czech Republic.

Basic Information

Contact

Frequently Asked Questions

General Questions

Why can't I find certain CGE games and promos?

We are gradually adding more games and promos over time. However, some of the older games are currently out of print or, like Shipyard or 20th Century, discontinued and we are not planning to add them.

Will you offer games in languages other than English?

Most likely not. We have language partners in respective countries who offer our games in other languages. If you want our game in a language other than English, please contact them directly. You will find the list of our partners here.

How can I file a complaint? What if I want to return the goods or if I've never received the goods?

If you have any trouble with your purchase, please contact us at shop@czechgames.com to see how to proceed.

Shipping & Delivery

Do you only ship from the Czech Republic?

Currently, yes, but we are working on a way to ship from within the USA in the future, too.

Why don't you ship to my region?

We are adding more regions as we go. If you don't see your region among the shipping destinations, feel free to contact us at shop@czechgames.com so we can check the possibilities.

How much will I pay for shipping?

We use DPD and DHL Express services for delivery. Regarding shipping fees, see the table below:

Region	Envelope with Promos	Box Full of Games	Express Surcharge
EU/NI	€9,95	€14,95	+ €10
UK/CH/LI/NO	€19,95	€29,95	included in cost
RS/US/AU/NZ/KO/MY	€29,95	€39,95	included in cost
IL/BO/PE	€34,95	€44,95	included in cost
TR/VN	€49,95*	€59,95*	included in cost

* Please note, that these shipping prices already include any additional VAT and/or DUTY charges based on the country of destination.

When can I expect my package to arrive?

Processing in our warehouse takes approx. 24 hrs. As soon as the package starts its journey, you'll receive a tracking information. Usual delivery time to your destination is listed in the table below:

Region	Standard Shipping	Express Shipping
EU/NI	1–5 days	1–2 days
UK/CH/LI/NO	—	1–2 days
RS/US/AU/NZ/KO/MY	—	2–4 days
IL/BO/PE	—	2–4 days
TR/VN	—	2–4 days

The game arrived, but the box is damaged. What should I do?

Please contact us at shop@czechgames.com to discuss how to proceed. The solution will depend on whether it's manufacturing mistake or if the damage was caused during the transport.

The game arrived, but some components inside the box are damaged and/or missing.
What are the next steps?

Manufacuring mistakes happen, but we want all our customers to have complete games in a good condition. Please, reach out to us via replacement request form here.

Payment methods

What are the possible payment methods?

Currently, we accept the following payment methods: Visa, Mastercard, Apple Pay, and Google Pay.